Embedded ERP is regarded as being the most complete ERP to be integrated in Magento. Today, the new version of Embedded ERP for Magento 2 has maintained this and gone one step further. All-inclusive and with greater performance it outshines the rest.
With the 1.1.4 version of Embedded ERP for Magento 2 comes a plethora of new features
v1.0.16 Automatic RMA acceptation
- Configure conditions to automatically accept RMA requests :
- When a customer requests a return on the frontend, if conditions are fulfilled then the customer may immediately download the PDF return form and ship products :
- If conditions are not fulfilled, then the administrator must accept the return before the client can download the return PDF.
- Fix refund amount display on process screen if order contains discount
- Prevent the creation of an RMA for products that have already been refunded
- Display quantities in the Admin for the user
- Added a validation field during customer RMA request
- Fixed online refund with Sagepay
To go more in-depth :
✓ Monitor product reservations in the stock management, take stock of the product orders following a purchase and the product orders following an RMA request.
✓ Direct communication between the clients and the internal returns management tool to track RMAs (SAV, delivery, customer support) thanks to the “organise” option : created specifically for the delivery of messages in regards to the client’s product.
If you want to get more information:
RMA Magento 1 & Magento 2 promotion until february 16th, 2018