Embedded ERP is regarded as being the most complete ERP to be integrated in Magento. Today, the new version of Embedded ERP for Magento 2 has maintained this and gone one step further. All-inclusive and with greater performance it outshines the rest.

With the 1.1.4 version of Embedded ERP for Magento 2 comes a plethora of new features

v1.0.16 Automatic RMA acceptation

• Configure conditions to automatically accept RMA requests :

• When a customer requests a return on the frontend, if conditions are fulfilled then the customer may immediately download the PDF return form and ship products :
• If conditions are not fulfilled, then the administrator must accept the return before the client can download the return PDF.

v1.0.19

• Fix refund amount display on process screen if order contains discount

v1.0.18

• Prevent the creation of an RMA for products that have already been refunded
• Display quantities in the Admin for the user

v1.0.17

• Added a validation field during customer RMA request
• Fixed online refund with Sagepay

To go more in-depth :

Coupling RMA and ERP Magento 2 allows the seller to :

✓ Monitor product reservations in the stock management, take stock of the product orders following a purchase and the product orders following an RMA request.

✓  Direct communication between the clients and the internal returns management tool to track RMAs (SAV, delivery, customer support) thanks to the “organise” option : created specifically for the delivery of messages in regards to the client’s product.

If you want to get more information:

• Check the RMA Magento 2 product page
• Play with the RMA demo
• Contact us